Customer Support Representative

Customer Support Representative

• Respond to customer queries via chat, email, and social media and through in app support.
• Resolve user complaints and ensure a great customer experience.
• Assist with onboarding new users and guiding them through the app.
• Gather and document user feedback for improvements.
• Handle complaints and ensure quick issue resolution.
• Monitor reviews and address concerns effectively.
• Also following up with customers
• Community Engagement
• Build relationships with users
• NOTE: By customers, we mean both the end users of the platform and the restaurants themselves

If passionate and interested, email us: