Customer Support Representative in Logistics
T
Traffic Tech Inc.
📍 remote, remote, Canada
Job Description
Join the logistics field as a Customer Support Representative, focusing on effective freight management and client communication. Your role ensures delivery success across North America and beyond.
In this role, you will utilize your customer service experience to create strong vendor partnerships and negotiate shipping arrangements. You’ll track shipments from start to finish, prepare essential documentation, and communicate with clients and carriers professionally. A self-motivated and organized individual will thrive in this high-energy position.
Key Responsibilities:
• Establish strong relationships with vendors
• Handle negotiations with carriers
• Track and manage shipment deliveries
• Prepare relevant shipping documents
• Communicate with clients and internal teams professionally
Requirements:
• At least 1 year of experience in customer service
• Strong phone communication skills required
• Ou...
In this role, you will utilize your customer service experience to create strong vendor partnerships and negotiate shipping arrangements. You’ll track shipments from start to finish, prepare essential documentation, and communicate with clients and carriers professionally. A self-motivated and organized individual will thrive in this high-energy position.
Key Responsibilities:
• Establish strong relationships with vendors
• Handle negotiations with carriers
• Track and manage shipment deliveries
• Prepare relevant shipping documents
• Communicate with clients and internal teams professionally
Requirements:
• At least 1 year of experience in customer service
• Strong phone communication skills required
• Ou...