Customer Support Representative - Entry Level

Omi Group

📍 montgomery, ny, United-States

Full-time Other-General

Job Description

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers.

Are You?

  • Passionate about entrepreneurship
  • Unstoppable in the pursuit of achieving your goals
  • Driven to learn new techniques continuously
  • Relatable to diverse groups of individuals
  • Looking for growth opportunities
  • Eager to grind and get your hands dirty!

What you're responsible for:

  • Manage customer complaints efficiently and ensure a resolution promptly
  • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
  • Provide product and service information to resolve issues and serve customers in person