Customer Support Representative (Arabic)

WiseCode Studio is seeking a Customer Sales Representative fluent in Arabic to join our team. This role focuses on efficiently handling customer orders for a restaurant over the phone, ensuring clear communication and accurate order processing. The ideal candidate is skilled in engaging customers, managing orders through an Order Management System, and maintaining a positive customer experience. This position requires at least one year of relevant experience and fluency in Arabic, as the interactions will be conducted primarily in this language. The representative will work independently without team management responsibilities, concentrating on delivering excellent customer service and streamlining the order process.

Requirements:

• Answer incoming calls professionally and courteously, taking accurate food orders from customers in Arabic.
• Use the Order Management System (OMS) to input and manage customer orders promptly and accurately.
• Provid...