Customer Support Officer (CSO) (Male)
N
Nova Finance
📍 Lahore, Punjab, Pakistan
Job Description
Customer Support Officer (CSO)
Nova Finance is seeking energetic and driven male Customer Support Officers to join our on-site team. You will handle customer inquiries, resolve issues, and ensure a seamless financial service experience.
Job Overview
Key Responsibilities
Nova Finance is seeking energetic and driven male Customer Support Officers to join our on-site team. You will handle customer inquiries, resolve issues, and ensure a seamless financial service experience.
Job Overview
- Company: Nova Finance
- Role: Customer Support Officer (CSO)
- Openings: Multiple Positions (Male)
- Location: On-site
- Shift Timing: 2:00 PM to 10:00 PM
- Working Days: 6 days a week (1 rotating day off)
- Salary: Up to 50,000 PKR (Based on experience)
- Location: Lahore
Key Responsibilities
- Answer incoming customer calls regarding fintech product features and account issues.
- Guide users through account creation, verification, and transaction processes.
- Troubleshoot technical glitches and payment failures patiently.
- Escalate complex financial or tech...