Customer Support Lead — CRM & Team Growth

Reeracoen Singapore Pte Ltd is collaborating with a renowned Japanese restaurant to hire a Customer Support Assistant Manager in Singapore. The role oversees daily customer support operations, handles inquiries and complaints, and collaborates with internal teams to elevate the customer experience.

You will lead CRM implementation, streamline processes, and scale the support function, focusing on team development, service quality, and data-driven reporting to boost satisfaction.