Customer Support Executive

We're Hiring: Hotel Engine Executive (Flex Process) Are you passionate about customer engagement and delivering exceptional service? We're looking for dynamic professionals with a hospitality background to join our growing team. Key Responsibilities: Handle customer interactions related to retention, account recovery, collections, and upselling. Understand customer needs and provide effective solutions while ensuring a positive experience. Promote relevant products and services to maximize customer value. Maintain accurate records of customer interactions and follow established processes. Resolve customer concerns professionally and escalate complex cases when required. Consistently achieve quality, productivity, and performance targets. Eligibility Criteria: Undergraduate or Graduate from any discipline. Minimum 6 months of BPO experience in Retention, Recovery, Collections, or Upselling . Hospitality background is mandatory. Excellent verbal communication skills with the ability to h...

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