Customer Support Engineer

Our client TouchPoint is seeking a dedicated and skilled Customer Support Engineer to join our growing team on a permanent basis. This is an excellent opportunity for a motivated individual to provide exceptional technical assistance and contribute to our customer's success. You will be instrumental in resolving complex issues and ensuring a seamless user experience.

About the Role

This role involves providing technical support and ensuring customer satisfaction through effective problem-solving and communication.

Responsibilities

• Provide exceptional technical assistance to customers.
• Resolve complex issues to ensure a seamless user experience.

Qualifications

• Minimum 02 years of experience in the relevant field.
• Diploma or bachelor’s degree holder (BE, BS or B-Tech).

Required Skills

• Possess experience of analyzing and troubleshooting.
• Well versed...