Customer Support Engineer for Engine Maintenance
H
Harvard Group International
📍 longueuil, montérégie, Canada
Job Description
Enhance engine maintenance support as a Customer Support Engineer. Engage with MRO networks and communicate critical updates effectively across teams and customers.
This position focuses on coordinating technical updates and maintaining clear communication regarding engine status and maintenance activities. The Customer Support Engineer is pivotal in tracking engine progress, monitoring maintenance events, and ensuring alignment among various stakeholders. Candidates should be skilled in managing real-time communication and translating technical information clearly.
Key Responsibilities:
• Track engine status throughout shop visits
• Monitor maintenance events and identify deviations
• Maintain visibility of multiple engines across facilities
• Collaborate with teams for accurate engine updates
• Serve as contact for customer inquiries on maintenance
Requirements:
• Experience with aircraft engines in MRO or airline settings
• Ability to interpret technica...
This position focuses on coordinating technical updates and maintaining clear communication regarding engine status and maintenance activities. The Customer Support Engineer is pivotal in tracking engine progress, monitoring maintenance events, and ensuring alignment among various stakeholders. Candidates should be skilled in managing real-time communication and translating technical information clearly.
Key Responsibilities:
• Track engine status throughout shop visits
• Monitor maintenance events and identify deviations
• Maintain visibility of multiple engines across facilities
• Collaborate with teams for accurate engine updates
• Serve as contact for customer inquiries on maintenance
Requirements:
• Experience with aircraft engines in MRO or airline settings
• Ability to interpret technica...