Customer Support Engineer

Company Description

TelcoBridges Inc. designs, develops and manufactures carrier-grade telecommunications hardware and software. From its headquarters in Boucherville (Montreal), QC, CANADA, TelcoBridges performs R&D as well as assembly and testing of its products. These products answer the needs for Sessions Border Controllers (SBC), VoIP gateways, telecom solution development platforms, and real-time network monitoring, focused on high availability.

With deployments in over 100 countries worldwide, TelcoBridges strives to continuously provide the highest standards of Stability, Reliability, and Integrity.

Job Description

Some tasks you will be involved in include:

• Working with customers to identify issues and advising on the solution
• Providing identification, diagnosis and resolution to technical problems
• Documenting technical issues encountered and share with the R&D team
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