Customer Support Engineer at TelcoBridges
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Telcobridges Inc.
📍 boucherville, montérégie, Canada
Job Description
Become a Customer Support Engineer with TelcoBridges in Boucherville, Quebec. You'll engage with customers to diagnose issues, provide solutions, and support VoIP technologies effectively.
At TelcoBridges, we're looking for a skilled engineer to join our support team. This role involves working directly with customers, diagnosing problems, and documenting solutions. You will also provide hands-on technical training and visit client sites for system deployment and interoperability testing.
Key Responsibilities:
• Collaborate with customers to identify and resolve technical issues
• Provide training and technical sales support to clients
• Document issues and share insights with the R&D team
• Write Ruby scripts for routing applications
• Participate in 24/7 emergency shifts as needed
Requirements:
• Degree in Electrical/Electronic/Computer Engineering
• 1-3 years experience in Electronics, Electrical, or Te...
At TelcoBridges, we're looking for a skilled engineer to join our support team. This role involves working directly with customers, diagnosing problems, and documenting solutions. You will also provide hands-on technical training and visit client sites for system deployment and interoperability testing.
Key Responsibilities:
• Collaborate with customers to identify and resolve technical issues
• Provide training and technical sales support to clients
• Document issues and share insights with the R&D team
• Write Ruby scripts for routing applications
• Participate in 24/7 emergency shifts as needed
Requirements:
• Degree in Electrical/Electronic/Computer Engineering
• 1-3 years experience in Electronics, Electrical, or Te...