Customer Support Coordinator
Ljhorizons
📍 Newport News, Virginia, United States
Job Description
Job Summary
LJ Horizons is seeking a Customer Support Coordinator to manage client interactions and assist with coordination efforts in a remote environment.
This role is ideal for professional individuals who enjoy helping others, coordinating details, and providing thoughtful client support from beginning to end.
You will support clients by coordinating personalized arrangements and guiding them through each step of the process.
Key Responsibilities
Assist clients with questions and service-related requests
Coordinate details, timelines, and service updates
Maintain organized client records and documentation
Communicate clearly and consistently with clients
Track progress and follow up as needed
Support a seamless and positive customer experience
Qualifications
Strong interpersonal and communication skills
Highly organized with attention to detail
Ability to manag...