Customer Support Coordinator

Culinary Depot

📍 Montvale, New Jersey, United States

Full-time Information and Record Clerks

Job Description

About Culinary Depot Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide.


We partner with our customers from initial design and equipment selection through installation and long-term support.


Our business is built on expertise, accountability, and long-term relationships—not one-off transactions.


Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation.


This role is critical to the customer experience.


You will often be speaking with customers who are frustrated, stressed, or under pressure.


Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution.


This is not a “log a ticket and move on” role.


It requires empathy, follow-through, and pride in helping people.


If you are ...

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