Customer Support Associate

WNS

📍 Mumbai, Maharashtra, India

Full-time Information and Record Clerks

Job Description

Job Title:

Customer Service Executive
Location:

Thane/Vikhroli
Experience:

0-2 Years
Working Days:

6 Days a Week
Weekly Off:

1 Rotational Week Off
Employment Type:

Full-Time
Interview Type:

Face to Face

Job Summary

We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Thane/Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.

Key Responsibilities

Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
Respond to customer inquiries in a professional and timely manner.
Resolve customer complaints and escalate complex issues when required.
Maintain accurate records...
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