Job Description
Customer Support Associate Salary: ₹20,000 to ₹25,000 per month Location: Infopark, Kochi Experience: 1 to 3 years in BPO / Customer Support voice process (Mandatory) Qualification: Graduation (Mandatory)
Shift Details
Female Candidates: Day Shift
Male Candidates: Noon Shift / Evening Shift Excellent fluency in English
1 to 3 years of experience in BPO or Customer Support voice process
Strong communication and interpersonal skills Responsibilities: Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service. Requirements
Experience: 1 to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.
Shift Details
Female Candidates: Day Shift
Male Candidates: Noon Shift / Evening Shift Excellent fluency in English
1 to 3 years of experience in BPO or Customer Support voice process
Strong communication and interpersonal skills Responsibilities: Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service. Requirements
Experience: 1 to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.