Customer Support Analyst (Technical)

Join our mission to provide governments with exceptional experiences so they can do the same for their communities!

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We empower governments to deliver exceptional citizen experiences.

Check out our ‘About Us’ page for a deep dive into our product and what makes us exceptional.

As a Customer Support Analyst at Clariti, you will be at the forefront of delivering exceptional service to our customers. Your role focuses on ensuring a seamless and positive customer experience by troubleshooting technical issues, providing thoughtful solutions, and guiding customers through the effective use of our products. Reporting to the General Manager - Mid Market, you will play a key role in maintaining and strengthening customer relationships, serving as a trusted resource for resolving support cases.

Beyond resolving issues, Customer Support Analysts are also responsible for educating and empowering customers. Whether it's ...