Customer Support Analyst (Fluent Dutch) - hybrid in Breukelen

Do you have experience with customer support?

If you have answered yes, we are looking for you.

You could join our clients rapidly growing SaaS software company which operates on a global scale.  The Customer Support Analyst engages with customers in education and problem-solving interactions via multiple support channels including phone, email, and chat.

This role is responsible for providing great customer service through root cause analysis and issue resolution while leveraging their established skill set and acumen.

This role is in their Breukelen office; the team is in-office 2 days per week.    Your tasks will include: Identify, research, and resolve customer issues, advocating for customer success and escalating to internal teams when necessary.    Assist customers with education and issue resolution across various products and services, handling i...