Job Description
We are looking for an energetic, well-spoken customer service agent ( EE Position) to join our team and answer questions and requests from our customers. The responsibilities of the customer service agent include addressing inquiries, resolving issues, and providing information on our products and services.
The ideal candidate should be well-spoken with a professional demeanour and strong customer service and computer skills.
Looking for candidates in Johannesburg/ Mpumalangaal and company protocols and work procedures.
Customer Service Consultant Responsibilities:
· Keep abreast on company protocols and work procedures.
· Provide online troubleshooting by chat, phone calls & emails.
· Professionally handle high volume incoming inquiries from customers.
· Achieve up-sales, conversions and decline solutions by chat and phone calls.
· Resolve customer queries while keeping both the company and customer’s best interest in mind.
· Maintain an excellent c...
The ideal candidate should be well-spoken with a professional demeanour and strong customer service and computer skills.
Looking for candidates in Johannesburg/ Mpumalangaal and company protocols and work procedures.
Customer Service Consultant Responsibilities:
· Keep abreast on company protocols and work procedures.
· Provide online troubleshooting by chat, phone calls & emails.
· Professionally handle high volume incoming inquiries from customers.
· Achieve up-sales, conversions and decline solutions by chat and phone calls.
· Resolve customer queries while keeping both the company and customer’s best interest in mind.
· Maintain an excellent c...