Job Description
Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture backed startup whose mission is to put a nurse at the bedside of every patient in need. With your help, we will be able to enrich the lives of nurses and be a valued partner in delivering effective, compassionate patient care in every market we serve.
Role overview:
As a Customer Support Specialist, you will be on the front lines working with Nursa platform users through inbound customer support channels. As the primary contact for our users, you will support facilities and clinicians by answering basic technical and process questions about the Nursa app. The ideal candidate adapts well to a fast-pac...