Customer Support Advisor ( Remote Based in Portugal)
Otonomee
📍 Albufeira, Faro, Portugal
Job Description
About The Role
Job Title: Customer Support Advisor
Location: Remote Based in Portugal
Terms: Permanent Contract / Full-Time 40h weekly
Salary: Annual Gross 13.913 Euros (inclusive of holidays Allowances). Increase to 15.250 Euros after 6months
Schedule: Monday to Friday – 09:00 to 17:30
ABOUT THE ROLE
As a Customer Support Advisor, you’ll be the first point of contact for our customers, delivering exceptional support through inbound and outbound calls, emails, and emerging digital channels. This role is ideal for someone who embraces variety, performs well under pressure, and takes pride in resolving issues with efficiency and empathy. You’ll have the autonomy to make decisions, contribute to ongoing improvements, and play a vital role in delivering a best-in-class customer experience.
This is a permanent work from home position based in P...