Customer Success Team Lead - Stake Super

About us

At Stake, we're on a mission to help ambitious people confidently grow their wealth. As we continue to expand Stake Super, we're looking for a Customer Success Team Lead to help shape an outstanding support experience for our customers while leading a high-performing team.

If you're a people-first leader who thrives on coaching others, improving operations and solving complex customer problems, we'd love to hear from you.

About the role

As Customer Success Team Lead, you'll lead our Sydney-based Stake Super Customer Success team while partnering closely with our offshore support team. You'll create an environment where people do their best work, customers receive exceptional support and the team continuously improves how it operates.

You'll balance people leadership with operational excellence, ensuring customer issues are resolved thought...