Customer Success Specialist, Vaisala, Vantaa

Customer Success Specialist, Vaisala, Vantaa

Academic Work Finland Oy

As Customer Success Specialist, you will join Vaisala's Customer Success team in Vantaa on a full-time basis. You will be part of a small, high‑impact team of three professionals, reporting to the Head of Services, EMEA. Your role will focus on ensuring service‑agreement customers receive sustained value throughout the agreement lifecycle, acting as a trusted point of contact and helping them use Vaisala solutions effectively, anticipate service needs, and maintain a seamless customer experience.

Why Join Vaisala

• Unique visibility to the whole value chain – you will work closely with both delivery teams and sales to see the full end‑to‑end customer journey.
• A small, high‑impact team – with only three people, your contribution truly matters, and you get to work on a wide variety of topics.
• The best of both worlds – strong team support combined with a ...