Customer Success Specialist

CUSTOMER SUCCESS & ONBOARDING SPECIALIST

Full-Time, Customer Success & Onboarding, Islamabad (On-site or Remote)

Abacus Technologies builds agentic document extraction and structured output tools for Enterprise clients across the Middle East, North Africa, and Europe.

AT A GLANCE

• Role Title: Customer Success & Onboarding Specialist
• Employment Type: Full-time, permanent
• Compensation: Competitive salary, commensurate with experience
• Location: Islamabad — on-site or remote; occasional travel to the GCC region as needed
• Experience Level: Mid-Level (3–5 years)
• Language: English (full working proficiency); Arabic a plus
• Reports To: Head of Client Operations
• Team: Founding member of a growing Client Operations / Customer Success function

ABOUT THE ROLE

We're building out the Customer Success and Onboarding function under our Head of Client Operations,...