Customer Success & Retention Specialist

At Dynamic EcoHome, we’re redefining home energy efficiency through solar, battery storage, and smart home upgrades that empower homeowners to live sustainably and comfortably. Our mission goes beyond installation. It’s about creating lasting relationships and ensuring every customer continues to feel supported long after their system is up and running.

We’re growing rapidly and seeking a Customer Success & Retention Specialist to join our team. This role plays a key part in keeping our customers happy, informed, and confident in their investment, turning every interaction into a long-term partnership.

Customer Retention & Relationship Management

• Develop and execute strategies to enhance satisfaction and minimize cancellations.
• Build meaningful, ongoing relationships through consistent and personalized communication.
• Analyze custome...