Job Description
As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, training, and problem resolution for our customers.
Salary Budget from 12.00 LPA To 20.00 LPA. Experience: 12- 15 years of experience
Location – Vadodara Only / Immediate preferred
Education Qualification – B.Tech or BE only
Responsibilities:
• Manage customer projects, completing the Discovery phase and coordinating with customers and internal teams.
• Provide customer service, resolving escalated cases and ensuring timely solutions.
• Log activities and ensure services are paid for.
• Plan and deliver traini...