Job Description
Hi! I'm Paula, the Head of Customer Success at Modash.
I'm looking for a Customer Success Manager to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know.
Background & reason for hiring
Customer Success has been one of the most important functions at Modash since the beginning. Our value Customers and Creators First guides the team every day. We’re hiring a new CSM based in Toronto, Canada so every customer gets the attention and support they deserve as we grow.
We already have two CSMs in Canada: Ava (platform CSM) and Eddie (API CSM). Toronto helps us cover both North America and GMT time zones. You’ll join a tight-knit CS team that takes ownership ...