Customer Success Manager
L
LEAP Legal Software
📍 singapore, singapore, Singapore
Job Description
Responsibilities
- Join our Customer Success team and help new clients successfully adopt LEAP software. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one
- You will work closely with legal professionals to deliver onboarding, implementation support, and tailored training. From initial project meetings to post-implementation follow‑ups, you will provide hands‑on support both on‑site and face‑to‑face, ensuring clients feel confident integrating LEAP into their daily operations
- This is a great opportunity to make a meaningful impact by supporting clients from implementation through to business‑as‑usual
- Build strong relationships with customers to drive satisfaction, loyalty, and long‑term retention
- Act as a trusted advisor and subject matter expert for LEAP software
- Support customers across Scotlan...