Job Description
At WorkWave, we build innovative software and fintech solutions for service professionals—from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers worldwide, our platform helps them run and grow their businesses from end to end.
About You
- Tech‑Fluent Mindset: You are naturally curious about software and how it works.
- AI‑Curiosity: You actively look for ways to leverage AI tools in your daily workflow.
- The Courage for Hard Conversations: You can navigate difficult conversations and steer clients toward data‑backed solutions.
- Analytical Rigor: You are comfortable analyzing usage, billing, and scheduling metrics to tell a story.
- Proactive Problem Solving: You notice changes in engagement or usage, investigate the causes, and prevent future issues.
What you’ll do
- Own the Client Relationship: Serve as the main point of contact, ensuring clients max...