Job Description
Overview
CYBR is a cybersecurity startup with global ambition, building a SaaS platform to disrupt the cybersecurity industry. We are growing quickly and are committed to meeting our goals. We’re looking for someone who enjoys the dynamic and fast-paced elements of a start-up, where your creativity and expertise are valued. With a growing demand for our SaaS platform in Norway, we are looking for a Customer Success Manager to join our Customer Team.
What will you be doing?
- Take ownership of accounts and manage their onboarding, success, retention and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points
- Maintain portfolio and monitoring analytics, reports and KPI’s
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Provide a seamless onboarding experience for our customers
- Pr...