Customer Success Manager in Charlottetown
T
TopGum
📍 charlottetown, pe, Canada
Job Description
Elevate customer satisfaction as a Customer Success Manager in Charlottetown, PEI. Lead the charge in managing accounts, ensuring seamless order fulfillment, and enhancing client communication.
In this permanent, full-time role, you will be the strategic link between our internal teams and essential customer accounts. Your expertise in customer purchasing behavior, supply chain management, and product lifecycle will drive success in this fast-growing contract manufacturing company. You will combine relationship building with operational oversight to ensure a superior customer experience.
Key Responsibilities:
• Build strong relationships and maintain account knowledge
• Manage purchase orders and oversee fulfillment processes
• Monitor product lifecycles and SKU management
• Resolve customer challenges through effective collaboration
• Provide clear reporting and communication on orders
Requirements:
• Over 5 years in Customer Success or Account Management
In this permanent, full-time role, you will be the strategic link between our internal teams and essential customer accounts. Your expertise in customer purchasing behavior, supply chain management, and product lifecycle will drive success in this fast-growing contract manufacturing company. You will combine relationship building with operational oversight to ensure a superior customer experience.
Key Responsibilities:
• Build strong relationships and maintain account knowledge
• Manage purchase orders and oversee fulfillment processes
• Monitor product lifecycles and SKU management
• Resolve customer challenges through effective collaboration
• Provide clear reporting and communication on orders
Requirements:
• Over 5 years in Customer Success or Account Management