Customer Success Manager - Field Services
E
Escalon Services, LLC.
📍 United States, United States, United States
Job Description
Description
Remote, U.S. (with up to 40–50% travel)
Competitive salary plus variable compensation tied to renewals, retention, and upsells
About Our Client
Our client is transforming how the field services industry approaches takeoffs and project estimation. Their AI-powered solutions are trusted by contractors ranging from $5M firms to multi-billiondollar enterprises. As they expand their footprint across the U.S., they are looking for a seasoned Enterprise Customer Success Manager (CSM) to strengthen and grow partnerships with their largest customers in the field services segment. The Role The Enterprise CSM will be the primary owner of a portfolio of 15–25 strategic enterprise accounts, representing approximately $1.5–$2M in ARR. This role focuses on driving customer success, retention, and expansion by ensuring their largest field services customers realize the full value. You’ll build deep relationships with operational and executive leaders across t...
Competitive salary plus variable compensation tied to renewals, retention, and upsells
About Our Client
Our client is transforming how the field services industry approaches takeoffs and project estimation. Their AI-powered solutions are trusted by contractors ranging from $5M firms to multi-billiondollar enterprises. As they expand their footprint across the U.S., they are looking for a seasoned Enterprise Customer Success Manager (CSM) to strengthen and grow partnerships with their largest customers in the field services segment. The Role The Enterprise CSM will be the primary owner of a portfolio of 15–25 strategic enterprise accounts, representing approximately $1.5–$2M in ARR. This role focuses on driving customer success, retention, and expansion by ensuring their largest field services customers realize the full value. You’ll build deep relationships with operational and executive leaders across t...