Job Description
Job Role
A strategic, client-facing role responsible for growing existing accounts (farming), ensuring delivery success, supporting Statement of Work creation, and formally closing customer projects with measurable outcomes
Account farming & revenue growth
· Identify and pursue upsell and cross-sell opportunities within existing accounts to grow revenue
· Conduct regular business reviews to surface new needs aligned to client goals
· Maintain a healthy account expansion pipeline in CRM; track whitespace and expansion signals
· Collaborate with sales and pre-sales teams to develop account growth strategies
Business reviews & customer engagement
· Plan and facilitate structured business reviews on agreed cadences — weekly check-ins, month...