Customer Success Manager

Customer Success Manager (CSM)About Transcend Translation

Transcend Translation is a fast growing, premium language services provider helping companies scale globally through high quality translation, localization, and exceptional service. We work with tech companies, compliance driven organizations, and enterprise clients who value quality, partnership, and clear communication.

2026 is a pivotal year for Transcend. We are doubling down on clarity, ownership, and growth and we are hiring our first
Customer Success Manager

to help expand and deepen our existing client relationships.

About the Role

This is
not

a support role.

This is a
commercial, relationship driven growth role

focused on expanding existing client accounts, closing follow on opportunities, and ensuring clients clearly see the value of partnering with Transcend long term.

Once a client completes their first project, the CSM owns the commercial rel...