Job Description
About Karomi
ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance.
Key Deliverables
- Own the end-to-end customer success journey for the V7 SaaS product, focusing on customer adoption, satisfaction, and long-term value realization.
- Act as the primary relationship owner for strategic and enterprise customers, proactively understanding their business needs and addressing concerns.
- Collaborate closely with cross‑functional teams such as Product, Engineering, QA, and Operations to ensure customer requirements are met.
- Participate in and support product testing, validate new...