Job Description
The Customer Success team is pivotal to delivering a great service to our customer base, solving problems and addressing questions in a collaborative environment with Ligentia colleagues around the world.
As a Customer Success Executive, you will work through our award-winning Customer Hub and Ligentix software to promptly resolve questions and provide full support to our customer base. Your work will cover all transport modes and trade lanes, with a particular focus on Asia-to-UK sea freight.
Looking to break into a fast-paced, growing industry? While prior experience in logistics or customer management is ideal, it is by no means essential. If you have a great attitude, excellent communication skills, and an eagerness to learn, we will provide full training to set you up for success!
Your Role
- Ensuring all customers receive consistent excellent service levels through working with Customer Experience and Operations teams.
- Resolvi...