Job Description
Role Summary
The Customer Success Associate is an entry-level role designed for fresh graduates who aspire to build a successful career in Customer Success, Account Management, Professional Services, and Managed Services.
The Associate will work closely with the PMO, Delivery Teams, Sales, and Finance to support customer accounts, coordinate project activities, monitor service delivery, ensure operational governance, and contribute to overall customer satisfaction.
LMTEQ provides structured training on:
- ServiceNow Platform
- IT Service Management (ITSM)
- Professional Services
- Managed Services
- Customer Success Methodologies
- Project Coordination & Governance
Key Responsibilities
1. Customer Success
- Support assigned customer accounts and maintain strong customer relationships.
- Participate in customer governance meeting...