Customer Success Engineer Mid-Level Role

Veeam Software

📍 montreal (administrative region), qc, Canada

Full-time Other-General

Job Description

Enhance customer experience at Veeam as a Customer Success Engineer. Take charge of technical ownership to ensure data resilience and security for clients.
As part of Veeam’s commitment to customer success, this mid-level engineer role focuses on optimizing client onboarding and driving product adoption. Your expertise in data recovery and resilience will allow you to conduct thorough assessments and collaborate with stakeholders to build tailored protection plans that align with business outcomes.
Key Responsibilities:
• Manage account configurations and onboarding processes
• Analyze usage for migration and success planning
• Conduct assessments to develop protection strategies
• Implement recovery simulations and track resilience posture
• Collaborate with sales leaders on renewal strategies
Requirements:
• 5+ years in related customer-facing engineering roles
• Proficiency in operational systems and recovery best practices
• VMCE certification requi...
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