Customer Success Consultant

Cengage Group

📍 Philadelphia, PA, United States

Full-time other-general

Job Description

**We believe in the power and joy of learning**

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

As a **Customer Success Consultant** , you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value.

We are open to hiring this position anywhere in the United States, though are targeting certain geographies where we have a substantial market share.

**What you'll do here:**

+ Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle.
+ Achieve and/or ex...
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