Customer Success Associate

DataDocks

📍 Remote, Remote, Canada

Full-time Other-General

Job Description

Let’s be honest — most job posts sound the same.

“We’re a fast-paced dynamic organization seeking a motivated self-starter…”

Yeah. Not this one.

At DataDocks, we’re building software for the logistics industry and we’re looking for someone who’s equal parts:

  • people person
  • problem solver
  • organized human
  • curious product thinker

This role sits right in the middle of Customer Success and Product.

Meaning? One minute you might be onboarding a new customer, the next you’re testing a feature, spotting a weird workflow issue, or helping shape how the product evolves based on real customer feedback.

If you’ve ever thought:

“I like working with customers, but I also want to be involved in building and improving the product…”

…then this role was probably made for you.

So… who are we?

DataDocks is a SaaS company that helps warehouses and logistics teams organi...

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