Customer Success Associate: Onboarding & Growth Signals

Open iT, Inc. is seeking an Associate Customer Success Representative in Lucena, Philippines. This role involves supporting customer engagement, onboarding coordination, and ensuring successful adoption of our solutions.

You will identify early signs of risk, provide proactive customer checkups, and assist with onboarding activities. Ideal candidates have 1-2 years of experience in customer success, and familiarity with SaaS business models, and CRM systems. If you are detail-oriented and eager to succeed, we want you on our team.