Customer Success Advisor

Autodesk

📍 Amman, Jordan, Jordan

Full-time other-general

Job Description

**Job Requisition ID #**

26WD99975

**Position Overview**

_The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts._

_You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions._

_You will report to Renewal & Customer Success Manager based in Amman._

_We support hybrid working schedule._

**Main Responsibilities**

+ Orchestrate a high volume of quality engagements via phone, email, social ...
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