Customer Solutions Expert Role at goeasy

goeasy Ltd

📍 red deer, ab, Canada

Full-time IT & Technology

Job Description

Elevate customer experiences as a Customer Solutions Expert at goeasy, recognized for its incredible culture and growth. Engage with shoppers to enhance their lease-to-own journey.
In this role, you will engage customers across various platforms, assess their needs, and promote goeasy's financial products effectively. The position also requires active management of customer accounts while prioritizing strong relationships through professional communication and support.
Key Responsibilities:
• Foster customer relations through engaging service
• Analyze customer needs and provide appropriate solutions
• Educate about lease terms and credit-building solutions
• Monitor and manage accounts efficiently
• Maintain store merchandising standards and cleanliness
Requirements:
• Strong communication skills with a customer-first mindset
• History in sales or customer service environments
• Ability to handle multiple tasks effectively
• Flexible availability du...
Apply for this Position