Customer Services Officer (Domestic Station)

Career Opportunities: Customer Service Officer (Domestic Operations) (22741)

Requisition ID22741 -Posted -Kota Kinabalu Airport -ADS - Domestic Ops Kota Kinabalu -ADS - Passenger Services & Station Management

Customer Services Officer (Domestic Station)

Report to

Duty Supervisor, Passenger services

Position Summary

To perform/deliver a quality services to customer airlines& passengers in respect to check-in, boarding, special and baggage services as per carrier and company& standards and procedures.

Key Accountabilities

• provide excellent and efficient service to our passengers at Check in and at other customer service touch points in accordance to company standard and procedures.
• To perform departure and arrival processes at gate / MLO in accordance with carrier and company standards and procedures.
• Punctual and ensure that the cou...