Customer Services (Move Manager)
P
Pickfords
📍 Kings Langley, Hertfordshire, United Kingdom
Job Description
Job Description:
Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. This is a great opportunity for candidates with at least two years’ customer service experience. A competitive salary will be offered alongside the opportunity to work in a well-established company.
Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.
Key responsibilities of our Move Manager will be to:
* One point customer contact throughout the customer journey.
* Understanding the customers’ needs and improve the customer experience.
* Maximise sales opportunity.
* Ability to up sell products and services.
* Work to company and legal standards when processing documentation.
Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. This is a great opportunity for candidates with at least two years’ customer service experience. A competitive salary will be offered alongside the opportunity to work in a well-established company.
Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.
Key responsibilities of our Move Manager will be to:
* One point customer contact throughout the customer journey.
* Understanding the customers’ needs and improve the customer experience.
* Maximise sales opportunity.
* Ability to up sell products and services.
* Work to company and legal standards when processing documentation.