Job Description
Job no:
Work type: Permanent
Location: Elland
Categories: Customer Service
Elland Permanent / Full Time £26,228 per annum
Join Our Customer Experience Team at Calor Gas
Are you a proactive and personable individual with a passion for delivering exceptional customer service? Calor Gas is looking for an enthusiastic Customer Service Advisor to join our Customer Experience team in Elland. In this role, you’ll act as a first point of contact for customers — resolving queries over the phone and in writing, often at first contact.
Working Hours:
Monday to Friday, 8:00am – 8:00pm , with shift patterns allocated on a rotational basis. You’ll receive advance notice of your scheduled shifts.
Saturday shifts: 9:00am – 1:00pm (on a rota basis)
Bank Holidays: 9:00am – 5:00pm (on a rota basis)
Key Responsibilities:
Respond to inb...