Customer Services Advisor

Customer Services Advisor

Salary: Competitive (dependent on experience)

Job Type: Full-Time, Permanent

Location: Market Bosworth, Nuneaton, CV13 0LJ

Hours: Monday – Friday, 9 AM – 5 PM

Description

We are looking for a proactive and customer‑focused individual to join our growing team at NFU Mutual’s Market Bosworth Agency. As a Customer Services Advisor, you’ll play a vital role in ensuring our office runs efficiently while delivering top‑tier service to our customers.

Responsibilities

• Handling customer enquiries professionally and efficiently.
• Processing insurance policy changes with a proactive, solution‑driven approach.
• Building and maintaining strong customer relationships.
• Supporting the team in achieving business objectives.
• Ensuring a seamless customer experience with a high level of attention to detail.

Qualifications

• Strong communication and ...