Customer Services Administrator

Our client, a leading company in the agriculture industry, is seeking a Customer Services Administrator to join their team on the outskirts of Maidstone on a fixed-term contract until the end of December 2025 . As a trusted partner to their customers, they are looking for a proactive individual who can provide excellent customer service and support.

The Customer Services Administrator will play a crucial role in maintaining and enhancing customer relationships. You will be the first point of contact for customers, handling inquiries via telephone, email, and trade counter. Your ability to provide prompt, accurate, and friendly service will contribute to the company’s reputation as a reliable and customer-centric partner.

Responsibilities

• Act as the first point of contact for customers via telephone, email, and trade counter
• Process orders on the internal IFS system accurately and efficiently
• Manage customer queries...