Customer Service Support - On Site Cdmx (Xico)

About the Company

Hubtek is a company that believes in young talent and supports its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world since ****** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Responsibilities

• Provide customer support for users of the app.
• Offer timely solutions to customer inquiries, technical issues, and general feedback.
• Handle payment-related inquiries and payment issues, and facilitate payment processing.
• Oversee the drivers' check‑in process, optimizing efficiency and reliability.
• Generate reports to enhance overall operational performance.

Minimum Requirements

• Studies: High School Degree is required. Desirable (but not requ...