Job Description
Key Responsibilities:
✨ Manage incoming support requests and collaborate across departments
✨ Provide swift solutions to technical and academic inquiries
✨ Proactively engage with students facing attendance issues
✨ Address questions about class schedules and academic processes
What We’re Looking For:
🔹 Intermediate to advanced English and Spanish proficiency
🔹 Strong technical and problem-solving skills
🔹 A customer-focused attitude and teamwork spirit
🔹 Ability to excel in a remote environment
🔹 Experience in language education is a plus!