Job Description
Title : Customer Service Support 2 (Order Management)
Contract Length : 1 year
Location : Oakville, ON
Schedule : 8-5, Monday – Friday
A Snapshot of Your Day (position overview)
The Order Management Professional is responsible for facilitating Canadian client requests for spare parts for Steam and Compression product lines.
- Day to day order entry into SAP system for assigned portfolio
- Responding to email/phone/teams inquiries from internal stakeholders
How You’ll Make an Impact (responsibilities)
- Management/entry of Customer Parts Requests including, but not limited to providing spare parts quotations directly to clients, execution of client purchase orders and inquiry management.
- Act as a liason for Compression & Steam Aftermarket customers with internal factories (PCC’s).
- Provides pre-sales and post-sales support and coordinating acti...